Putting Customers at the Heart of the Next Generation of Legal Software

The Legal sector is rapidly evolving and increasingly time-poor Solicitors are now tasked with finding new ways to manage their practice and legal accounts efficiently. This has led to the inevitable rise in the number of law firms shifting these processes online, with many investing in digital solutions designed to relieve the pain points of the traditional, paper-based approach to case and practice management.

However, as with any new technology there are bound to be a few teething issues when it comes to reaping the full efficiency and time-saving benefits of an automated Legal Software. Not only do modern law firms increasingly require systems which enable fast and simple practice management, they also need more flexibility from these computer systems to tackle all areas of their job simultaneously. It can therefore be challenging for companies to ensure their legal software is not just working, but driving maximum value for their business.

With the workloads of lawyers, solicitors and accountants increasing on a daily basis, it is vital that software providers not only stay ahead of the curve to provide them with the solutions needed to manage their ever-growing caseloads quickly and effectively. Now, they must team this technology with a strong commitment to providing every customer with the support they need throughout both the initial onboarding stage and beyond.

As we enter the next phase of the evolution of Legal Software, the need for this instant support is stronger than ever and providers must be prepared to put customers at the heart of their business and take the necessary steps to offer expert advice when issues arise. Whether this be hiring in-house industry experts or devising a sophisticated customer support process, legal IT firms must now embrace this challenge if they are to become a trusted and long-term partner in an increasingly competitive legal IT sector.

Insight Legal has been at the very heart of this industry transformation and has continually developed with the changing tides of the industry. Over the last eight years, the company’s team of industry specialists have been dedicated to providing businesses with the tools they need to make the management of their finances and legal accounts just that little bit easier.

By placing customer needs at the forefront of its business, the company has been able to build both a product and support system which meets these needs and as a result, celebrate continued success along the way. With 600 law firms now using its software, the company is growing fast and committed to continuously pushing the envelope, to ensure they have the tools in place to support the future needs of its customers today.

Insight Legal recently unveiled the next generation of its business, welcoming a refreshed brand and affirmed Company Values of honesty, expertise and a friendly approach to Legal Software.

Brian Welsh, Managing Director at Insight Legal Software Ltd
To discuss this topic further or the services we can offer, please give us a call on 01252 518939, email us at info@insightlegal.co.uk or visit our website; www.insightlegal.co.uk



Back to the SOLICITORS group News

Media Centre

“The Solicitors Group online directory is an established and respected channel for legal professionals, meaning I can talk to my existing and future customers about products and services both quickly and easily.”

Carole Hatton
Marketing Manager
Landmark Information Group

“Reaching our niche market can sometimes be challenging, however we find promoting our legal training courses on www.thesolicitorsgroup.co.uk an excellent way of contacting both existing and new customers. The service we receive from The Solicitors Group is both professional and relevant to our core activities and we would recommend their services to others.”


“I must say that to date we have been very pleased with the referrals we are getting from your site.”

Paul West
Orchid Cellmark

“The Newsdesk feature on www.thesolicitorsgroup.co.uk is ideal for us. Its prominent location on the site provides a great platform to communicate key messages to existing and potential clients.”

Neil Phillips
Marketing Manager
Countrywide Legal Indemnities

"We are very happy with the referrals we are getting from The Solicitors Group web-site."

C.A. Bishop
Technical Director
Wickham Laboratories Ltd

“We received 419 click-throughs to our site from advertising with www.thesolicitorsgroup.co.uk”

Legal Prospects

“Putting myself in my potential client's shoes, I consider www.thesolicitorsgroup.co.uk to offer perhaps the clearest and most user-friendly listing of expert witnesses, especially in its choice of index terms.”

Ivan Vince
ASK Consultants

“The banner ad looks great”

Samantha Dawson
The Bundle Business Limited

“The Solicitors Group has been fantastic in helping us to raise awareness about bowel cancer, which kills 16,000 people every year in the UK. Bowel Cancer UK aims to save lives by raising awareness of bowel cancer, campaigning for best treatment and care and providing practical support and advice. Without the support of organisations such as the Solicitors Group we would be unable to carry out this vital work. We are very grateful to the team at the Solicitors Group for their support and assistance.”

Tamara Matthews
Legacy Officer
Bowel Cancer UK

“As a result of Law London, we have registered 208 new companies/firms to the website, generating £20,797 GWP to date, as well as reinforcing our presence in this very profitable marketplace.”


“The event was well put together and executed, and the traffic of potential customers for us was high. We had a number of enquiries regarding our services after the event and we feel our attendance there was important to our overall brand exposure. We feel a Law event of this size without Euromoney Legal Training present could potentially be hurtful to us as a business. We would recommend you to attend and shall ourselves be there again in 2008.”


“Many thanks for the prompt service.”

Martin Gibbs MBE
Director / Investigator
Griffin Forensics Ltd

“A targeted email to key customers is an invaluable method of communication, endorse this with the Solicitors Group branding, relevant editorial content and you have created a winning combination! We look forward to reading the next edition.”

Carole Hatton
Marketing Manager
Landmark Information Group

“Talking directly to Property Lawyers is critical to us as they are key customers or potentially could be for all of our products, The Solicitors Group offer a perfect solution to get our messages right to the right people”

Carole Hatton
Marketing Manager
Landmark Information Group

“Thank you for having a useful and informative site, it is good to see a comprehensive and friendly portal.”

Stefan Fann
UK Probate Services

“Cadogans aims to keep its brand image in front of lawyers who may be looking for engineering experts. A check on Google analytics showed that referrals to our website from The Solicitors Group website were above average.”

Daphne Wassermann
Technical Director